AI agents designed for resolution, not escalation
Resolve up to 80% of conversations with AI agents that are easy to deploy, scale, and continuously improve.
Playing in picture-in-picture
AI AGENTS
Automate calls with advanced AI agents
Our AI agents understand context, respond naturally, and provide intelligent, conversational support that’s always improving. They automatically scale to meet demand, handling call volume spikes and seasonality without compromising quality.
Accurate
Our AI agents are powered by multiple, fine-tuned LLMs that emulate your best human agents, maximizing accuracy at every step of the conversation and delivering industry-leading resolution rates.
Human-like
Our voices deliver an experience that is virtually indistinguishable from human agents, ensuring a delightful caller interaction with minimal latency.
Multi-language
AI agents speak over 30 languages, so you can support your customers in their native tongue.
Safe & Secure
Our platform is built with proprietary AI guardrails that protect against AI vulnerabilities like harmful hallucination, inaccurate or unsafe responses, and prompt injection.
Accurate
Our AI agents are powered by multiple, fine-tuned LLMs that emulate your best human agents, maximizing accuracy at every step of the conversation and delivering industry-leading resolution rates.
Human-like
Our voices deliver an experience that is virtually indistinguishable from human agents, ensuring a delightful caller interaction with minimal latency.
Multi-language
AI agents speak over 30 languages, so you can support your customers in their native tongue.
Safe & Secure
Our platform is built with proprietary AI guardrails that protect against AI vulnerabilities like harmful hallucination, inaccurate or unsafe responses, and prompt injection.
OMNICHANNEL AUTOMATION
Engage customers across every channel
Deliver a consistent customer experience across voice, chat, and SMS. Our platform ensures seamless communication, no matter the channel, so your customers feel heard and supported wherever they are.
Voice
Resolve customer calls quickly with AI-powered conversations that sound natural.
SMS
Automate your text support—send customers links and documents to fully resolve issues via SMS.
Chat
Go beyond basic chatbots with automation that can tackle more complex customer issues.
CONVERSATION BUILDER
Build your best AI agents
Conversation Builder lets you create, modify, and deploy AI agents—all in natural language. Set your agents’ tone and personality, design task flows, apply guardrails, and select system integrations. With built-in scoring and testing, you can launch with confidence—knowing your AI agents stay on-brand and resolve customer issues like managing orders, troubleshooting, or scheduling appointments from day one.
INTEGRATIONS
Integrate with your existing tech stack
Whether it's your CCaaS, CRM, billing system, or IVR, our platform integrates with the tools you already use, reducing disruptions.
ANALYTICS
Uncover insights to drive continuous improvement
Gain deep insights into every customer conversation. Our analytics dashboard provides real-time data to help you monitor performance, identify trends, and make better decisions while continuously enhancing your customers' experience.
Real-time
Get real-time insights into dispositions, CSAT, escalation reasons, and much more.
Actionable
Update conversations with point-and-click script editing and scale your best conversations to every customer.
Customizable
Our customizable dashboards allow you to tailor metrics and insights to your unique needs, so you can track what matters most to your business.
Delivery & Implementation
Expect excellence from day one
Our delivery team brings unparalleled expertise, drawing from hundreds of deployments to build customized AI agents and workflows that maximize resolution and customer satisfaction from the start.
65
NPS
Scoring in the top 1% of software companies
200
- Successful deployments
100
%
Risk-free investment with our money back guarantee
Trusted by the enterprise
Replicant’s conversational AI platform adheres to GDPR, HIPAA, and PCI compliance standards, with high reliability infrastructure and built-in redundancy across services to manage spikes in call volume.
See Replicant in action
Learn how Replicant can transform your contact center with a personalized demo.