# Pioneers in Conversational AI Enabling contact centers to deliver exceptional customer service with AI since 2017. ## Our story Led by founders Gadi Shamia, a veteran of CX innovation, and Benjamin Gleitzman, an accomplished technologist and former contact center agent during his time at MIT, Replicant understood from the start that customer service is just as much an art as it is a science. Since 2017, we’ve been on a mission to use AI to resolve as many conversations as possible while elevating human agents to do what they are uniquely good at. ## Replicant by the numbers 1B+ Minutes Automated 200 Successful Deployments 65 Net Promoter Score (NPS) With Replicant, it’s not just about the solution itself, but about the partnership and their ability to strategize and see downstream with us. Bill Hackett, Vice President of Contact Centers Strategy and Operations ## Our leadership team Gadi Shamia](https://www.linkedin.com/in/gadis/) CEO and Co-Founder Benjamin Gleitzman](https://www.linkedin.com/in/gleitz/) CTO and Co-Founder Margaret Cichosz](https://www.linkedin.com/in/margaret-cichosz-05b72b52/) Head of Talent Natalya Davick](https://www.linkedin.com/in/natalya-davick-7266754/) Chief Financial Officer Jeremy Roy](https://www.linkedin.com/in/jeremyaroy/) Senior Vice President, Engineering Zachary Cooper](https://www.linkedin.com/in/zaccooper/) Vice President, Sales Marcela Heywood](https://www.linkedin.com/in/marcelaheywood/) Vice President, Marketing Benjamin Edick](https://linkedin.com/in/benjaminedick) Vice President, Product ## Technical prowess Our team of more than 110 engineers, product managers, and conversation design experts have deep expertise in AI, automation, contact center operations, linguistics, machine learning and more. ## Our investors ## We’re growing - join the team Explore current open opportunities and find your next dream role. [View Open Positions](https://www.replicant.com/careers) The culture at Replicant is awesome because we collaborate and work as a team.